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Terms and conditions of sale
Lif4u.com (hereinafter referred to as "the website") is published by lif, an SARL(limited company) with equity capital of 1000 euros, and with its registered office at 6a, quaiKellermann 67000 Strasbourg. Registration with the company register of Strasbourg is pending. lif is a subsidiary of SAS Alco, a company registered with the company register of Strasbourg. All orders made through the website are subject to these general terms and conditions. lif reserves the right to change or amend these terms and conditions at any time. The terms and conditions of sale applicable to all transactions are those given on the website www.lif4u.com when the order is placed.
I-The customer
The customer is deemed to be a physical person, aged at least 18 years old and capable of, or having parental authorization for entering into a legally binding contract. Customers must ensure that the obligatory personal data they give in the "create your account" section are complete and accurate. The company cannot be held liable for any failure to deliver the product should the customer's contact details be erroneous.lif reserves the right to cancel any order when the country of the customer's IP address differs from the country given in their billing and/or delivery address.
II-Products
The products offered for sale are those described on the website. Although lif takes every care to ensure accurate product presentation and description, it is possible that minor errors might occur on the website, and this is acknowledged and accepted by the customer. Should the delivered product failed to comply with the description given on the website, customers may either exercise their right of withdrawal, or require lif to honour its guarantee of compliance, either by exchanging the product or by giving a total or partial refund, where applicable.
III-Orders
Orders taken on the website are subject to the procedure laid down by lif, which comprises different steps that customers are required to take to confirm their orders. Before final confirmation of their orders, customers have the opportunity to check the details and the total price thereof, and to correct any errors. Any order confirmed by the customer is deemed to be a binding sales contract, and customers are considered to have accepted all the stipulations of these terms and conditions of sale.
lif will refuse orders for any customers with whom the company is involved in litigation regarding payment for a previous order or non-compliance with these terms and conditions. Where this is the case, lif will inform the customer by e-mail. If the customer fails to correct the errors in their order or to rectify any non-compliance with these terms and conditions, lif reserves the right to cancel the order.
After placing their orders, customers will be sent an e-mail giving details of the order (products, prices, product availability, quantities, etc.). Customers hereby formally agree to lif using e-mail to confirm the details of their orders. Invoices are included with all deliveries.
IV-Prices
Product prices are given in euros and are inclusive of tax, but do not include delivery charges. The total price of the order (inclusive of tax and delivery charges) is given in the basket. lif reserves the right to amend its prices at any time, but the products will be invoiced on the basis of the prices applicable when the order is placed, subject to product availability.
V-Payment methods
Payment for the product is due in full on the day the order becomes effective. Payment can be made as follows:
-Creditcard. Customers are automatically directed to a webpage provided by a bank, which offers a secure method of payment. Customers expressly agree that by giving their credit card number to lif, they are authorizing the company to debit their account for the price of the products ordered..
-Bank cheque. Payment by bank cheque must be made with a cheque issued by a bank domiciled in mainland France. Cheques should be sent to the following address:
lif
6a, quai Kellermann
67000 Strasbourg
Those data recorded and kept by lif provide proof of the order and of all other transactions. The data recorded by the payment system provide proof of the financial transactions.
VI-Delivery
Delivery is made to the address given by the customer, with the proviso that this must be the home address of the customer or of any other physical person chosen by him and who is domiciled in mainland France. Deliveries cannot be made to hotels or to a post office box address. On-time deliveries can only be made if customers have given full and accurate information regarding the delivery address (including, where necessary, the house number, the building name, the stairway, access codes, interphone names and/or numbers, etc.)
Delivery times are given for information purposes only and these only represent the usual time required for processing and delivering the orders. lif is not liable for any consequences resulting from late delivery due to circumstances beyond its control.
In the event of damaged or open parcels, or missing products, the customer undertakes to notify the delivery company and lif, by any means, of any reservations within 3 days of reception of the product.
VII-Right of cancellation
Private customers have a right to cancel their orders, without indicating the reasons, within seven (7) clear days of delivery of the order, by returning the products unused (in their original packaging, unworn, not washed) at their own expense, and with the order number, to the following address:
lif
6a, quai Kellermann
67000 Strasbourg
lif will refund any payments already made, after deducting any shipping costs incurred, in accordance with the provisions of article VIII below.
VIII-Product refunds
Product refunds will be made in line with the provisions set out in articles II and VII, within 30 days of reception by the company of the said products. Refunds will be made by the same method of payment used by the customer for ordering the products, or in the form of a voucher.
Applicable law
All orders imply ipso facto acceptance by the customers of the terms and conditions of sale. These terms and conditions of sale come under French law, and in the event of dispute, only French courts are competent. Customers who have difficulties or complaints with regard to an order may contact the customer service in the "contact us" section, in order to reach an amicable solution.
Informatics and Liberties
All data collected by lif when orders are placed by customers are required for handling the transaction and may, as such, be communicated wholly or partially to service providers involved in processing the order. Customers are informed that these personal data might also be collected by a body authorized to analyze orders in order to prevent credit card fraud. In accordance with the French Informatics and Liberties law no. 78-17 of 6 January 1978 customers are entitled to view, change, rectify and delete any data held on them.
Delivery and delivery charges
lif delivers its products worldwide, in countries where postal services are generally held to be reliable. Delivery charges and times depend on the place of delivery.
Mainland France. Orders in mainland France are made using theColissimo service, which guarantees delivery within 48 hours, while lif undertakes to make orders available for delivery within 24 hours of the order confirmation. Delivery charges for this area amount to €6 .00, inclusive of tax
European Union.
Orders within the European Union are delivered using the priorityInternational Small Packet service. No guarantee can be given as to delivery time, which depends on the efficiency of the local postal services.Delivery charges for this area amount to €6 .00, inclusive of tax
Switzerland and the rest of the world: Orders to Switzerland and the rest of the world are delivered using the priority International Small Packet service. No guarantee can be given as to delivery time, which depends on the efficiency of the local postal services.Delivery and customs charges for this area amount to €9 .00, inclusive of tax
The amounts given are valid for a single delivery, irrespective of the quantities ordered.
For the 2 first areas, lif undertakes to make the order is available for delivery within 24 hours of receiving confirmation of the order. For the third area, orders are made available for delivery within 48 hours, due to possible customs formalities. Delivery times are given for information purposes and lif accepts no liability except for the time taken in making the orders available for delivery.
Should a problem arise, you should contact us by e-mail so that we may take the necessary steps to remedy the situation (contact us).